Cunard has cancelled all cruises on Queen Mary 2 and Queen Victoria until November 2 and all cruises on Queen Elizabeth until after November 23.
Guests will be automatically given 125% of the cost of their cruise towards a new voyage, which must be booked by December 2021.
However, guests are entitled to a full cash refund of 100% of the cost of their cruise if they don’t want to rebook with Cunard. If they choose this option, they need to fill out a form on Cunard’s website.
Should you take cash or credit?
If you want to re-book with Cunard and you can find a suitable, affordable cruise, then it seems sensible to take up the offer of an additional 25% credit.
However, if you’re not sure of your plans, it would be better to insist on a cash refund, which gives you the option to shop around once you’re ready to re-book.
Why is Cunard cancelling cruises so far in advance?
Cunard president Simon Palethorpe said: “With many differing restrictions across countries, people’s ability to move freely and safely across borders remains seemingly someway in the distance. For Cunard, where we celebrate having a truly international mix of guests and sail all over the world, this becomes particularly impactful.
“We also need to better understand the implications Covid-19 will have on board our ships. We are therefore working, at the highest level possible, with government bodies, including the US Centers for Disease Control and Prevention and Public Health England, as well as the industry collective body – CLIA – and other expert medical professionals to review every aspect of a holiday with us.
“Whilst we have always taken pride in having the highest levels of health and safety we are looking at enhanced protocols across all aspects of ship life and experiences on shore. We will only return to service when we have a comprehensive restart protocol with the stamps of approval and accreditation from the most trusted and informed sources.”