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Should I tell my travel agent I’ve been refunded twice?

Should I tell my travel agent I’ve been refunded twice?

“Should I tell my travel agent I’ve been refunded twice” was a recent question posed on the popular Money Saving Expert website as a ‘Money Moral Dilemma’. The short answer is that customers who don’t own up face the threat of legal action from their agents. In fact,...

Is Boeing’s 737 MAX safe?

Is Boeing’s 737 MAX safe?

  Boeing’s 737 MAX has been cleared for take-off by the UK air safety regulator, the CAA, but is it really safe? The aircraft was banned worldwide almost two years ago after it was involved in two fatal crashes, one in Indonesia in October 2018 and the other in...

Is it safe to accept a credit note for your cancelled holiday?

Is it safe to accept a credit note for your cancelled holiday?

Updated 26 January 2021 If your holiday package has been cancelled you’re entitled to a cash refund, but your travel company might ask you to re-book or to accept a credit note for your cancelled holiday instead. The credit note is effectively an IOU which you can use...

Hero guide to …getting a cash refund from BA or easyJet

Hero guide to …getting a cash refund from BA or easyJet

When BA and easyJet cancelled flights at the start of the pandemic, their passengers were legally entitled to cash refunds. However, many passengers were issued with vouchers instead. Some passengers were happy to accept vouchers, but others say they weren’t given the...

Guide to new UK entry rules, including Covid tests

Guide to new UK entry rules, including Covid tests

Updated 18 January 2021: To try to prevent new strains of coronavirus being imported, the Government has introduced new rules for entry to the UK, including mandatory Covid tests. From today, everyone over the age of 10 – including British citizens – must...

How to get a free GHIC before your next trip to Europe

How to get a free GHIC before your next trip to Europe

If you’re wondering what an earth is a GHIC and why you might need one, read on! GHIC stands for Global Health Insurance Card and it replaces the old European Health Insurance Card or EHIC. Still clueless? EHIC was one of the perks of the UK belonging to the...

Which airlines are the best and worst for refunds? You’ll be surprised

Which airlines are the best and worst for refunds? You’ll be surprised

Even though we can’t travel for weeks (or maybe months) that hasn’t stopped us dreaming of our next holiday. But which airlines can we trust to refund our money if Covid disrupts our travel plans – and which should we avoid? Lots of us are understandably wary about...

Where, when and how to see the Northern Lights

Where, when and how to see the Northern Lights

    Witnessing the Northern Lights – or Aurora Borealis – is a once-in-a-lifetime, bucket list experience that you’ll never forget, but where exactly should you go and in which month to stand the best chance of seeing nature’s elusive light show? I’ve been...

Tips to avoid your holiday being cancelled or cut short

Tips to avoid your holiday being cancelled or cut short

    Let’s be honest, booking a holiday anywhere right now is risky, with the UK government warning that it could remove countries from its list of ‘safe’ destinations at a moment’s notice.   In July it removed Spain from its list of quarantine-exempt...

Updated: Where you can go on holiday right now

Updated: Where you can go on holiday right now

Updated: June 16 One by one, countries are re-opening their borders and it’s looking possible that we might, possibly, be able to squeeze in a holiday this summer. Maybe. The Foreign Office is still advising against all non-essential overseas travel for an...