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How to claim a credit/debit card refund for your cancelled holiday or flight

UPDATED 25 JANUARY 2021   If your package holiday* or flight has been cancelled due to coronavirus, you’re entitled to a full cash refund. If you had to come home early, you’re entitled to a cash refund for the unused elements of the package or a pro-rata refund for the remaining days. You’re entitled to …

Tips to avoid your holiday being cancelled or cut short

    Let’s be honest, booking a holiday anywhere right now is risky, with the UK government warning that it could remove countries from its list of ‘safe’ destinations at a moment’s notice.   In July it removed Spain from its list of quarantine-exempt countries just hours after thousands of British families had jetted off …

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Spain is back on the no-go list, what are your rights if you’ve booked a holiday and where else can you go?

  Wow, even those who work in the travel industry were shocked at the government’s decision to suddenly announce last night that mainland Spain was back on its no-go list – on the same day as tens of thousands of families jetted off on their summer holidays. Sure, there had been rumblings for days that …

The 50 best and worst travel companies for refunds (according to MoneySavingExpert)

  When you book your next holiday, doubtless you’ll want to use a travel company that has treated its customers well during the pandemic and swerve those that have refused refunds for cancelled trips or simply ignored their customers altogether. To help you decide who are the good guys, MoneySavingExpert.com (one of our favourite websites, …

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Transport secretary hints lockdown could hit summer holidays

Transport secretary Grant Shapps has pretty much warned us to hold off booking a holiday this year after saying on the Radio 4 Today programme that he ‘won’t be booking a summer holiday at this point’.   Given that he’s a senior member of the government, you’d think he’d know what’s going on in terms …

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Travel firms given until 2021 to refund cancelled holidays

Tens of thousands of holidaymakers whose trips have been cancelled are being denied the cash refunds they’re legally entitled to and instead they’re being bounced into accepting a voucher, credit or a Refund Credit Note – in other words, an IOU. I’ve written before of the dangers of accepting any of the above – and …

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Travel companies ask Govt. to end customers’ automatic right to refunds

Travel companies that sell holidays to Latin America and the Caribbean are petitioning the Government to remove customers’ automatic right to a refund for holidays cancelled due to the coronavirus pandemic. The Latin American Travel Association (LATA) is asking for a suspension of aspects of the Package Travel Regulations (PTR), a move it says is …

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Warning: the risk of accepting credit or vouchers for your cancelled holiday

    Hundreds of thousands of holidaymakers are scrambling to claim refunds from their travel agents or tour operator after being forced to cancel trips due to travel restrictions imposed around the world to prevent the spread of the coronavirus.   However, due to the avalanche of cancellations, many travel companies don’t have enough money …