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Government reassures holidaymakers over cancelled packages

Finally, after months of indecision, the government has confirmed that it will protect refund credit notes (RCN) issued by travel companies for cancelled holidays.   This means that if accept a credit note and your travel company collapses (it could happen), you’ll receive a refund from the ATOL scheme, managed by the Civil Aviation Authority. …

Travel company refusing you a cash refund? Check out your options

Many travel companies are refusing to return clients’ cash for holiday cancelled due to the coronavirus pandemic, trying to persuade them to re-book or accept credit notes or vouchers instead. I wrote earlier about why you shouldn’t accept vouchers and the risks of accepting credit notes and ‘refund credits’ too. If you’re happy to rebook …

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Warning: the risk of accepting credit or vouchers for your cancelled holiday

    Hundreds of thousands of holidaymakers are scrambling to claim refunds from their travel agents or tour operator after being forced to cancel trips due to travel restrictions imposed around the world to prevent the spread of the coronavirus.   However, due to the avalanche of cancellations, many travel companies don’t have enough money …