TUI has cancelled all Florida holidays up to and including 30 April due to the ongoing travel restrictions.
It says customers will be contacted in order of departure date to discuss their options. These include cancelling with a full refund or changing to another holiday with a re-booking incentive.
As for holidays to Florida for later in the year, TUI says it will continue to review its programme in line with the latest travel advice.
It announced earlier this month that it was cancelling all other holidays from England up to the end of February. Also, all Marella cruises are cancelled at least until April. TUI says it won’t operate any holidays until the current lockdown restrictions are lifted.
Prime Minister Boris Johnson reiterated at his Downing Street briefing earlier this week that going on holiday during the lockdown is illegal. He said police will be checking passengers at airports to make sure their trips are essential. Those travelling for leisure will be sent home, he said.
Should I take a refund for my cancelled Florida holiday or rebook?
TUI is offering customers incentives to rebook their cancelled Florida holidays, which applies even if you rebook for another destination.
You’re under no obligation to accept the incentive, you’re entitled to a full refund if you prefer.
But if you already know where and when you want to go and you’re happy with the price, it seems sensible to re-book with the incentive. You’ll be helping TUI if you do.
However, it’s possible that other holidays later in the year will also be cancelled. The Government has given no indication of when it expects to lift the travel ban, so future holidays to other destinations could also be disrupted.
That said, if your future TUI booking is cancelled, you’re guaranteed to get your money back since your booking will be covered by the Package Holiday Regulations.
While TUI has been criticised for taking weeks or even months to refund some customers for cancelled holidays, it has improved its refund process recently and people are getting their money back quicker.